Privacy Policy

Privacy Policy
Effective Date: 01/01/2023

At Broken Yet Beautifully Made, LLC. ("we", "our", or "us"), your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our Mental Health Coaching Program and services through our website: https://www.brokenyetbeautifullymade.com.

We may collect the following information when you visit our website, sign up for services, or contact us:

• Personal Information: Name, email address, phone number, date of birth (if applicable), and any details you voluntarily share during consultations or assessments.
   
• Health-Related Information: Any self-disclosed mental wellness goals or concerns shared during coaching sessions.
   
• Payment Information: If you make a purchase, we collect billing and payment details through our secure third-party processor.
   
• Technical Data: IP address, browser type, device information, and usage statistics collected through cookies or analytics tools.
   

We use your information to:

• Provide mental health coaching and support services
   
• Schedule appointments and communicate with you
   
• Personalize your coaching experience
   
• Process payments and manage client accounts
   
• Improve our website and services
   
• Send relevant updates, resources, or newsletters (you can opt out anytime)
   

Your trust is important. All coaching sessions and personal data are treated with strict confidentiality in accordance with ethical standards and legal obligations.

You have the right to:

• Access, update, or correct your personal information
   
• Request deletion of your data
   
• Withdraw consent at any time
   
• Opt out of non-essential communications
   

To make such requests, please contact us at: brokenyetbeautifullymade@gmail.com

We implement appropriate physical, digital, and managerial safeguards to protect your personal and health-related information. However, no online platform can guarantee 100% security, so please use caution when sharing sensitive information.

We may use secure third-party platforms (e.g., Zoom, Stripe, Google Analytics) to facilitate sessions, process payments, or analyze site traffic. These platforms have their own privacy practices, and we encourage you to review them.

We use cookies to enhance your browsing experience and collect anonymized usage data. You may disable cookies through your browser settings, but this may affect your experience on our site.

Our services are intended for individuals 18 and older. We do not knowingly collect data from minors. If we learn that we have collected information from a child without parental consent, we will delete it promptly.

We may update this Privacy Policy periodically. All changes will be posted on this page, with the effective date noted above.